FAQs

How do I check the status of my order?
Once your order has been shipped, you’ll receive a confirmation email containing a tracking code and a link to follow the journey of your package.

How much does shipping cost?
United States: $5.50
Canada: $10.29
Rest of the world: $10.97

What type of payments do you accept?
We accept major credit cards (Visa, Mastercard, Discover, American Express).

How long is the transit time?
United States: 5–10 business days (Monday-Friday).
Canada & International orders: 7-14 business days (Monday-Friday)

(Order processing time: 1-2 business days, Monday to Friday).
See our Shipping Policy for more information on shipping and delivery.

How do I cancel my order?
If you decide to cancel your order, you must need to inform us within 2 hours of transaction.

How do I track my order?
You will get tracking information via email once your order is in transit. Using the link you can track your order.

How do I change my address?
You must inform us within 12 hours of transaction to change or modify the address. Otherwise, you have to pay the shipping fee if the items are returned to us.

How do I get my refund?
We have a 14-days return policy, which means you have 14 days after receiving your item to request a return. See our Return and Refund Policy to learn about return process.

How do I contact you?
Please visit our Contact Us page or send us an email to [email protected]